See. Change. Impact.
I spoke to my friend, Ben*, on Wednesday. He’s the business owner who had an employee suggest a new way of doing business. He was wrestling with figuring out how to make his employees suggestion happen. He took the simple road. He gave back to his employee, Tanya*. Ben gave Tanya the open […]
[Continue reading…]
Last week I was speaking with my friend, Ben*. He’s a business owner who opened his doors a few weeks ago. His business is built on high touch, face-to-face sales. One of his employees asked him if she could start using the Internet and phones to sell. This would be a BIG change to his […]
[Continue reading…]
We (the U.S.) worked with many to pave the way to capture or kill Osama Bin Laden. We invested in, weaponized and trained nations and tribes over the last 10 years. In the 1980’s (and the 30+ years prior) the U.S. invested in, weaponized and trained nations and tribes to pave the way to defeat […]
[Continue reading…]
Brad and I got in the car. I offer Brad a blanket. My car doesn’t have heat. The temperature was in the 20s. I started the car. And started driving. Brad thanked me for giving him a ride. It was a bit cold to ride his bicycle that day. I don’t know a more joyful […]
[Continue reading…]
Rodney Dangerfield made a pretty good living with his trademark line, “I don’t get no respect.”. He made millions. He started successful businesses. His influence launched the careers of several iconic stars. Here’s the funny thing: many people treated him with no respect offstage. He gave them permission when he told them that he […]
[Continue reading…]
Sunday, I met a homeless man on the street (I wrote about it here). I called him “sir” when I spoke to him. I did it out of habit (Thank you, Carol! You were a positive influence :)). He reacted interestingly, “Ooooh, he called me sir!?” His reaction showed that didn’t happen too often. He […]
[Continue reading…]
The cost of doing business well is less than the cost of doing it poorly. It’s not necessarily less expensive. But the people who do business well can sleep easier knowing they did the right thing even when it cost them more. Their customers sleep easier, too. They may even pay a premium for the […]
[Continue reading…]
Watching TV in the bedroom was bad for our sleep and our backs. So I moved my DirecTV DVR from our bedroom to our living room. We needed to have an extra cable run to the living room for the DVR. I called DirecTV. The phone rep setup the appointment. The tech showed up […]
[Continue reading…]
I had a great surprise on Saturday morning! I woke up, picked up my phone, checked my email. I saw an email from Feedblitz. When I opened it, I saw my post from the day before. Sweet! My subscriber service is working. Just visit my blog site to sign up. I’ve […]
[Continue reading…]
Today is Easter. Jennifer woke me up at 7:15. Her voice filled with concern. “I’m bleeding.” These are not the words a husband wants to hear from his wife heading into her second trimester with twins. We thought to call Jennifer’s brother, Craig, who’s a doctor. They had a conversation of what to do next. […]
[Continue reading…]